I went here for the first time for a hair cut. Could not have been more happy with it,The lady that done it was lovely and friendly, all in all great customer service.However, I went in again to to treat myself (this doesnt happen a lot) and I had my nails done with the s&s treatment. (which is kind of like acrylic)They were at the complete opposite spectrum of what I was expecting,everything that you could imagine that could go wrong with your nails, went wrong. To start of with, the lady doing them said we are a bit short in sizes, that alone I should have know to walk straight out, but I stayed. I payed $55 to have them done they were chunky, uneven and THICK, they were meant to be pure black but she got glitter in some of the nails, she didnt paint the full nail, the edges of the nails werent painted, glue was left under the nail, when I got home the varnish just peeled straight off. I had a shower and the paint that is supposed to be adhered to my nails, bubbled and fell off. I knew they were a little bad when paying, but I am a very shy person when it comes to complaining. I left it but I realised I paid that lady for a luxury, $55 is a lot of money to have a bad service, so I went back In hoping for my money back, but instead all I got was a refusal. however, they did offer to fix it but I have a hectic schedule, and just so happens the day I went in to have my nails done was my only day I had off for the next two weeks over the holidays. Also after this I obviously did not want them to touch my nails, I explained I wouldnt be able to come back in for anther two weeks, In that time my nails would obviously have started to fall off and need redoing anyways. Shocked with the refusal to do anything other than redo them, I walked out to seek professional advice from another business, even they were mortified by the horrible service and asked if my nails were done by an apprentice but shocked to find they werent.I know everyone makes mistakes but usually people realise and arent so in denial about their own failure. I wasnt going to give bad feed back As I hate being so negative, but I feel since there is no ratings for their nail services thats what is needed.This was my first experience with zig zag for my nails, I would have loved to have seen at least one rating before I invested in the services of this establishment, so I thought I would give my personal opinion to anyone thinking of going here.This is just my experience, I cant say definitely this Is not a stable place to invest in, but this is just my personal experience.All photos below were taken the day after they were done.
Perfection! Kayles and her team get it right every time !! Extremely professional in a super relaxed happy environment. My Hair always looks and feels amazing after a visit to Zig Zag.
Very friendly and knowledgeable- I am very happy with my blonde hair colour and cut
Went in for an eyebrow wax, not done well at all. Wax was continually taken off when it was soft. Burnt with hot wax and told that my style of eyebrow wasn't ok, that I needed to let them grow out so I could have a large arch like the beautishion. I continually said that I would just like a shape and that I preferred a natural brow with a small arch. Not a 1980's wide arch style. Had to go home and fix them myself. After my requests were denied. Now 5 days later the hair is growing back as the hair folical was broken not pulled out. Cannot comment on hair cutting or styling. Comfortable surroundings.
Friendly & welcoming staff who always strive to have their clients leaving feeling refreshed & vibrant. Accomodating of children. Well priced services.
Zig Zag Hair Yamba is an Australian Beauty Salon based in Yamba, New South Wales. Zig Zag Hair Yamba is located at 5/8 Yamba St, Yamba NSW 2464, Australia.
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